Return Policy: General Products

We value our relationship with you and assure your satisfaction. Our commitment to you is that you may return any unused item (except personalized items) in their original condition within 30 days of receipt for a refund, credit or exchange (minus shipping & handling). Call us at 814-422-5282 to arrange a return shipping label.

Items must be returned to The Balata Tree  *-******** UPS STORE********, USA. Please include your packing slip with the return. Shipping and handling fees are non-refundable.